I’m a dedicated customer support professional with experience in healthcare services and eCommerce. At PZ Cussons, I addressed customer inquiries and resolved complex complaints, ensuring satisfaction and retention. As a Customer Support Specialist at MailPoet, I developed targeted email campaigns that boosted engagement and conversion rates. I have strong technical skills in HTML, CSS, JavaScript, and WordPress, enabling me to build responsive, visually appealing websites. My passion for eCommerce and knowledge of Shopify drive my commitment to creating effective online stores. I’m excited to leverage my skills to enhance customer experiences in the digital space.